PAYMENTS

Purho Fragrance SRL offers its customers payment methods that use standard and secure methods and.

The customer can make payment through:

Credit Card – PayPal
Credit card payments are handled through PAYPAL you can pay with any credit card including prepaid. Paypal is the secure and fast intermediary system for online credit card transactions and payments; it is easy to send and receive money nationally and internationally.

With PayPal, personal information is safe because it is never shared with the seller.

In case you already have a PayPal account, you can take advantage of this form of payment through your account; just enter your email and password. If you are not already registered, you can still select this form of payment and you will be redirected to a page on the PayPal site where you can enter your information and pay directly with a credit card. When you click Pay, PayPal charges the amount directly to your card. If the order is cancelled or not accepted by Purho Fragrance SRL, the amount will be refunded.

Purho Fragrance SRL offers its customers the opportunity to purchase only products that are already in stock. There is no provision for the customer to order items that are not already in stock. Therefore, the order that contains an item that has become, in the meantime, even by mere error, unavailable, is to be considered void.

By purchasing on this Site, the Customer’s financial information (such as credit card number expiration date, personal data) will come directly to the Bank in charge of the payment transaction via encrypted protocol. PURHO FRAGRANCE SRL nor any other party, will ever have access to it.

Returns and Refunds

1_ HOW TO MAKE THE RETURN

In accordance with applicable legal provisions, the CUSTOMER has the right to withdraw from the purchase without penalty and without specifying a reason, within the period of 14 days from the date of receipt of the products.

Items must have never been used. Items cannot be exchanged. Items to be returned must be shipped from the same country in which they were received.

The goods must be returned to the operating site:

PURHO FRAGRANCE s.r.l.

Via Trieste snc

20821 Meda (MB) Italy

info@purhofragrance.it

PEC: purhofragrance@pec.it

The goods must be returned intact, in original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, PURHO FRAGRANCE SRL will refund the amount of the products subject to withdrawal within a maximum period of 14 days.

PURHO FRAGRANCE SRL accepts no responsibility for any loss, damage due to poor packaging or delay in delivery of the return.

2_ HOW TO PREPARE THE RETURN

Pack the items securely in the box sent by PURHO FRAGRANCE SRL.

If this is not possible, use a neutral, sturdy box to ensure that the items arrive intact.

If the items become damaged, Purho Fragrance cannot accept the return.

Check that each item to be returned is in the same condition in which it was originally shipped and is packed carefully and neatly.

DEFECTIVE ITEMS

In case of a defective or damaged item, please contact Customer Service immediately by email: info@purhofragrance.it, providing detailed information about the defect found by attaching photos. The Purho Fragrance SRL team will review the request providing a solution to the problem as soon as possible.

Characteristics of the leather

Barrel-dyed vegetable-tanned cowhide.

Exposure under a source of light can cause “color change” to leathers used in our collections. The customer should be aware that leathers are subject to uncontestable color variation tolerances.

3_ REFUND.

Upon receipt of the return, Purho Fragrance SRL will verify that all the conditions listed above have been met:

if the procedure was carried out correctly, will make the refund, which will be made through the same method of payment used at the time of purchase, excluding any shipping costs.

Refunds are usually made after a few days. Processing times may vary depending on the payment method and banking institution.

Shipping

PURHO FRAGRANCE SRL ships throughout Europe and to several non-EU countries.

Shipments are made through the couriers

Shipping charges vary by destination country and are free above the thresholds shown here:

TABLE TO BE VERIFIED:

Europe EU

Extra EU

DUTIES AND TAXES

In the countries shown in the table above with “Duties and taxes included”, the customer will not be charged for customs clearance of the goods or payment upon delivery. Any duties and/or taxes are already included in the final price.
For non-EU countries “Duties and taxes not included” customs costs are to be calculated according to the country. Contact info@purhofragrance.it for details.

ORDER DELIVERY INFORMATION

We cannot ship an order to a country other than the one listed in the billing address.
We cannot deliver to post office boxes, personal mailboxes, APO (Army Post Office) military bases, or FPO (Fleet Post Office) military bases.

POSSIBLE DELAYS

We strive to meet delivery schedules, but during periods of National Holidays, sales or promotions, due to large order traffic, handling may be delayed.

PARCEL TAMPERING

In the event that the order is not delivered because the address or telephone number is incorrect or absent, the package may be returned to Purho Fragrance srl at your expense, including any costs PURHO FRAGRANCE SRL may incur in returning the goods. These costs will be deducted in the event of a refund. For details about this please contact our Customer Service .

NON-DELIVERY

If the package is found to be tampered with, we advise you to accept the package “with reservation” (this is your right) or reject it. In case any of these conditions occur, get in touch with us as soon as possible: we will need useful information to report the incident to the carrier of reference.

ORDER DELIVERY

Upon arrival of the goods, customers are requested to carefully inspect the package before affixing a signature as proof of delivery of the shipment.
If, for any reason, the box or any part of the packaging appears tampered with, customers are requested to sign the receipt with reservation, or refuse the delivery. In case the delivery was accepted with an unacknowledged signature or there is evidence of tampering with the package, customers are requested to immediately report the incident to the carrier and contact PURHO FRAGRANCE SRL at info@purhofragrance.it

If a reception desk or concierge is available at the address, the courier is authorized to deliver the package to the personnel present.
If the package and/or the items inside are damaged, or if an item listed on the delivery note is missing, the packaging must be kept for further verification.
Any complaint regarding damage, missing items, or delivery to the wrong address must be received by PURHO FRAGRANCE SRL within a maximum of 10 days from the delivery date resulting on the courier’s website, otherwise it cannot be accepted.

All customers who place an order establish a business relationship with PURHO FRAGRANCE SRL and therefore agree to accept delivery of their parcel. If the parcel is not delivered for reasons dependent on the customer (wrong address, recipient always absent, incorrect telephone number, etc.),or if the customer refuses delivery, the shipping costs and any customs charges will be deducted from the refund due to the customer.

Terms and conditions

We would like to preliminarily assure you that the care of our Client is our primary interest.

Any of our activities is carried out in the interest of our Customer and has as its main objective to obtain the highest possible degree of his satisfaction. The PURHOMILANO.IT website, with express inclusion of any existing third-level domains, is subject to and governed by Italian law.

OVERVIEW

This website is operated by PURHO FRAGRANCE SRL. The terms “we” and “our” within the site refer to PURHO FRAGRANCE SRL. PURHO FRAGRANCE SRL offers you this web site with all the information, tools and services available therein on the condition that you, as the user, agree to all the terms, conditions, disclosures and warnings set forth herein.

By visiting our site and/or purchasing something from us, you take advantage of our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions of Service”, “Terms”), which include the additional terms, conditions, and disclosures referenced herein and/or available via hyperlink. These Terms and Conditions of Service apply to all users of the website, including but not limited to visitors, suppliers, customers, merchants, and/or authors of comments and other content.
Please read these Terms and Conditions of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Service. If you do not fully accept the terms and conditions of this agreement, you may not access the website or use its services. If these Terms and Conditions of Service are considered a proposal, acceptance is expressly limited to these Terms.

Any new features and tools added to the current store will also be subject to the Terms and Conditions of Service. You can review the most recent version of the Terms and Conditions of Service at any time on this page. We reserve the right to update, modify or replace any part of the Terms and Conditions of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website after any changes are posted is tantamount to acceptance of those changes.

SECTION 1 – TERMS AND CONDITIONS OF ONLINE SHOP
By agreeing to these Terms and Conditions of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have authorized us to allow any minor under your responsibility to use this site.

You may not use our products for illegal or unauthorized purposes, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You are not allowed to spread worms, viruses or other types of malicious code.

Violation of any provision of the Terms will result in immediate termination of your right to use the Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to deny service to anyone for any reason at any time.

You understand that your content (with the exception of credit card data) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) modifications to conform and adapt to the technical requirements of the networks or connecting devices. Credit card data is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, nor use of the Service, access to the Service, or any contact on the website through which the Service is provided without express written permission from us.

The titles used in this Agreement are included for convenience only and will not limit or affect these Terms in any way.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We will not be responsible if information made available on this site is not accurate, complete or current. The materials on this site are intended as indicative only and should not be relied upon or used as the sole basis for making decisions without consulting more authoritative, accurate, complete or current sources of information. By relying on the information on this site you assume the risk.

SECTION 4 – CHANGES TO SERVICE AND PRICES
Prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or any third party for any changes, price changes, suspensions or interruptions of the Service.

SECTION 5 – PRODUCTS OR SERVICES
Some products or services may be available exclusively online through the website. These products or services may be available in limited quantities, and may be subject to return or replacement only in accordance with our Refunds and Returns Policy.

We have made every effort to show accurate colors and images of the products in the store. However, we cannot guarantee that the colors displayed on your computer screen are accurate.
We reserve the right (although we are not obligated to do so) to restrict the sale of our products or Services with respect to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of products or Services we offer. Product descriptions and prices may change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time. The sale of any product or service through this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING INFORMATION AND ACCOUNT
We reserve the right to refuse any order received. At our sole discretion we may restrict or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed from the same customer account, with the same credit card, and/or orders using the same billing and/or shipping address. In the event of a change or cancellation of an order, we may attempt to notify you via the email address, billing address, or phone number provided at the time of the order. We reserve the right to limit or prohibit orders that in our sole judgment appear to be placed by wholesalers, retailers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other details, such as email address, credit card number and expiration date, so that we can complete transactions and contact you if necessary.

For more information, see our Refunds and Returns Policy.

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor and over which we have no form of control or management.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without warranty, representation, condition or endorsement of any kind. We will have no liability arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site will be entirely at your own risk and discretion. It will be up to you to ensure that you know and agree to the terms and conditions to which the third-party tools are subject.

In the future, we may also offer new services and/or features through the website (for example, by introducing new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Some content, products and services available through our Service may include third-party materials.

Third-party links on this site may direct you to external websites, which are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of such websites. And we make no warranties or have any responsibility for third-party materials or websites or other third-party materials, products, or services.

We will not be liable for any damages related to the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites. Carefully review the policies and procedures of third parties and make sure you understand them before making any transactions. Complaints, requests, concerns, and questions about third-party products should be directed to the relevant third party.

SECTION 9 – COMMENTS, FEEDBACK AND OTHER MATERIALS SUBMITTED
If you send us online, by email, by regular mail, or otherwise certain materials (collectively referred to as “comments”) – for example, at our request, submissions for participation in contests, or without our request, creative ideas, suggestions, proposals, plans, or other materials – you agree that we may at any time and without limitation edit, copy, publish, distribute, translate, or otherwise use in any way and by any means the comments you transmit to us. We do not and will not have any obligation to (1) keep comments confidential; (2) pay compensation for comments; or (3) respond to comments.
We may (without having any obligation to do so) monitor, edit and remove content that we in our sole discretion deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or content that infringes the intellectual property of any party or these Terms of Service.
You agree to avoid comments that infringe on the rights of third parties, including copyright, trademark, right to privacy, personality rights, and other real or personal rights. You also agree not to post comments that contain defamatory or otherwise unlawful, offensive or obscene material, or computer viruses or other malware that threaten to disrupt the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or any third party about the origin of any comments. You are solely responsible for the comments you submit and their accuracy. We do not and will not have any responsibility or liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION
The submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information containing typographical errors, inaccuracies and omissions regarding product descriptions, prices, promotions, offers, shipping costs, delivery times, or product availability may be found on our site or in the Service. We reserve the right to correct any errors, inaccuracies, and omissions by changing and updating information or canceling orders, if any information in the Service or on a related website should be inaccurate, at any time (including after an order has been submitted) and without prior notice.

We assume no obligation to update, correct, or clarify any information in the Service or any related website, including without limitation pricing information, except as required by law. No update date specified in the Service or any related website shall be construed as a guarantee that all information in the Service or any related website has been corrected and updated.

SECTION 12 – PROHIBITED USESIn addition tothe other prohibitions set forth in the Terms and Conditions of Service, use of the Site or its contents is prohibited:
(a) for illegal purposes; (b) to induce others to commit or participate in unlawful acts; (c) to violate international, federal, provincial or state laws and regulations, or local ordinances; (d) to infringe or violate our or any third party’s intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, denigrate, intimidate, or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, age, country of origin, or disability; (f) to provide false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code likely to affect the functionality or operation of the Service, any related websites, other websites or the Internet; (h) to collect or monitor the personal information of other users; (i) for spamming, phishing, pharming, pretexting, use of spiders, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to hinder or circumvent the security features of the Service or any related websites, other websites or the internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the Prohibited Uses provisions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent or claim that your use of our service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results achievable by using the service are accurate or reliable.

You acknowledge that we may occasionally suspend the service for indefinite periods of time, or cancel the service at any time without sending you any notice.
You expressly agree that it is at your sole risk to use and inability to use the service. The service and all products and services provided through the service are (except as expressly stated by us) offered “as is” and “as available” for your use, without representations, warranties or conditions of any kind, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall PURHO FRAGRANCE SRL and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special or consequential injury, loss, claim or damage of any kind – including without limitation lost profits, lost savings, loss of data, replacement costs or other similar damages, whether in contract, tort (including due to negligence), strict liability or otherwise – arising out of the use of any of the services or products obtained by using the service, nor for any other claim relating in any way to the use of the service or product, including but not limited to any errors or omissions in content, loss and damage of any kind related to the use of the service or any content (or product) posted, transmitted or otherwise made available through the service, even if informed of such possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNITY
You agree to indemnify, defend and hold harmless PURHO FRAGRANCE SRL and its parent, subsidiary and affiliated companies, as well as its partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any and all claims or demands, including attorneys’ fees to a reasonable extent, made by any third party and due to or arising out of your breach of these Terms and Conditions of Service or the documents incorporated herein by reference, or your violation of any law or the rights of any third party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms and Conditions of Service is held to be illegal, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service, without prejudice to the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION
The obligations and responsibilities assumed by the parties prior to the date of termination shall survive for all purposes upon termination of this agreement.

These Terms and Conditions of Service will be effective until terminated by you or us. You may terminate these Terms and Conditions of Service at any time by informing us that you no longer wish to use our Services, or by discontinuing your use of our site.
In addition, if in our sole judgment you violate or we suspect that you have violated any provision of these Terms and Conditions of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; accordingly, we may deny you access to the Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
Failure to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.

These Terms and Conditions of Service and any notices or operating rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms and Conditions of Service).
Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the writing party.

SECTION 18 – APPLICABLE LAW
These Terms and Conditions of Service and any separate agreements under which we provide the Services to you shall be governed by and construed in accordance with the laws in force at Via Francesco Sforza 1 20122 Milan MI Italy.

SECTION 19 – CHANGES TO THE TERMS AND CONDITIONS OF SERVICE
You can view the most current version of the Terms and Conditions of Service at any time on this page.

We reserve the right in our sole discretion to update, modify or replace any part of these Terms and Conditions of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to the Website or the Service after the posting of any changes to these Terms and Conditions of Service constitutes your acceptance of those changes.

SECTION 20 – CONTACT
Any questions regarding the Terms and Conditions of Service should be sent to us at info@purhofragrance.it.